Business Phone
The world’s most reliable cloud phone system with built-in team messaging – all reimagined with AI at every step.
Access RingCentral in AWS Marketplace
Simplify your cloud transition with industry-leading RingCentral AI business communications, available in AWS Marketplace.
Simple cloud migration
Leverage RingCentral’s 25 years of expertise and leading AI innovation to seamlessly transition from on-prem to cloud.
Easy to deploy and scale
Set up complex, multi-site deployments around the world right from your office.
Secure and compliant
Safeguard your business data with industry-leading protection and privacy.
Streamlined procurement
Receive only one invoice from AWS — eliminating the need to add vendors to internal systems.
Get RingCentral in AWS Marketplace
CENTRALIZE INSIGHTS
All your conversations, all in one place
Connect your workforce seamlessly
Empower your team with RingEX, the all-in-one solution for AI-powered phone calls, messaging, video conferencing, and more.
Enhance employee collaboration
Connect your teams with tools that simplify communication, and foster collaboration and efficiency across departments.
Elevate customer experiences
Deliver consistent, high-quality interactions that keep your customers engaged and satisfied with every touchpoint.
REIMAGINE CUSTOMER SERVICE
Transform how your teams connect
Get actionable CX business insights
Gain real-time access to crucial performance data, including call volumes and agent performance, and Conversation Analytics, such as customer sentiment and trending topics.
Drive success with AI assistance
Enhance workflows with live call intelligence, automated insights, and real-time guidance to optimize performance and foster meaningful connections.
Deliver effortless customer service
Empower your business with continual innovation across customer channels, agent experiences, supervisor automation, and AI transformation.
SCALE YOUR BUSINESS
Scale communications with confidence
Built to grow with your business
Work from a robust communication platform that scales effortlessly as your team and customer base expand.
Simplify team collaboration across locations
Enable seamless teamwork and productivity with unified tools, designed for distributed teams and multi-location businesses.
Build trust in your communications
Keep your data safe at every level of your business with
enterprise-grade security, reliability, and privacy.
RingCentral is trusted by over 400,000 businesses of all sizes
One of many reasons I know we made the right choice migrating to RingCX and RingEX is that the system never goes down. Ever. In my years running other telephony systems, outages were a regular thing. Not with RingCentral.
Bill Heep, Director or Communications and Systems | Autopay
$500k
Annual savings since migrating to RingCentral
>3%
Average call abandon rate with RingCX
Explore all our AI-powered products
Contact Center
Create effortless customer experiences across every channel with our AI-first contact center solutions.
Events
Curate virtual, onsite, or hybrid events where AI enhances every milestone – from planning to execution.
Conversation Intelligence
Empower sellers at every stage with at-a-glance sales views, AI-powered scoring, and instant call summaries.
All your questions answered
Unified communications, or UC, refers to a system that integrates multiple communication and collaboration tools—such as text messaging, video calling, audio conferencing, telephony, project management, and more—into a single cloud-based communications platform. This is why UC is also often mentioned as UC&C, which simply means “unified communications and collaboration.”
With a UCaaS system in place, team members can access every message, file, link as well as any other internal communication tools and third-party services from any connected device. This also allows people to schedule online meetings with others inside and outside the organization, chat with teammates from all over the world, and simultaneously work on documents in real-time.
A traditional PBX (Private Branch Exchange) requires physical equipment to connect your phones to the PSTN (Public Switched Telephone Network). The servers and hardwired handsets must be installed on your premises by an engineer.
As you can imagine, there’s a high cost attached to this—and then there’s the ongoing maintenance to consider. It’s also much harder to scale an on-premises setup because you’d have to go through all that again for each new location.
Cloud-based phone systems don’t need any hardware, as it’s all owned and looked after by your provider. You don’t even need desk phones—you can use their own mobile devices or turn computers into cloud phones using software. You could have employees use their own devices if you want to.
On-premises systems mean your phone number is tied to a specific location, with all phone handsets plugged into the network. With a cloud system, you can use virtual numbers (toll-free, vanity, or local), and log into your system from almost anywhere.
Another big difference is the cost of calling. Cloud-based solutions make calls more affordable, including long-distance calls (because they’re not charged by distance, like landline calls are). And you’ll be getting advanced features included in the price of your plan or package.
RingCentral’s inclusion in AWS Marketplace offers many benefits to customers, including:
- Simplified Procurement: Purchasing RingEX in AWS Marketplace streamlines the procurement process, eliminating the need to add vendors to internal systems.
- Security and compliance: Offerings in AWS Marketplace undergo thorough security and compliance vetting, ensuring solution integrity and reliability.
- Consolidated billing and management: Get a single invoice for all of your IT spend through AWS instead of multiple bills from all of your vendors.
The top 5 benefits AWS customers enjoy when they upgrade their businesses communications to RingCentral’s RingEX product.
- All-in-one solution
By having a unified communications platform that does it all: message, video, and phone – on any device of your choice, RingCentral MVP completely removes the hassle of using multiple tools to get the job done with a single solution. - Improved flexibility
RingCentral MVP’s integrated system allows you to seamlessly switch between various platforms, such as effortlessly going from your video call to your cell phone, without interrupting any communications. This makes remote work easier than ever before. - Superior security and privacy
Trust that your data is safe at every level with exceptional security, global reliability, and privacy. With dynamic end-to-end encryption, we empower customers like you to do their best work – from anywhere and everywhere. - First-class reliability
The importance of connectivity is at an all time high during this age of remote and hybrid work environments. With reliability as a critical factor in productivity, RingCentral effectively shields you from ever having a dropped or poor connection. - Seamless integrations
This cloud solution blends in smoothly with the business tools you already use everyday, with its pre-built and custom integrations! It will make working significantly easier, boost productivity, automate workflows, and reduce the annoyances of your daily tasks.
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