RingCentral for High Tech

Drive innovation and exceptional customer experiences with AI

Empower your product, GTM, and support teams with an AI business communications platform built for fast-moving tech teams.
A female worker at a data center is messaging on her tablet device.
Serving over 400,000 businesses around the world

Why leading technology companies choose RingCentral

Flexible communications

Streamline communications across sales, support, and engineering teams with calls, messages, and virtual collaboration available on a single platform.

Effortless customer engagement

Automate follow-ups, resolve issues faster, and offer exceptional customer experiences on every channel with an AI-powered contact center. 

Streamlined operations

Integrate seamlessly with CRM, project management, and scheduling tools while keeping globally distributed teams connected on RingCentral’s AI-driven platform.

AI-powered experiences

Use RingCentral AI to resolve issues faster, gain valuable conversation intelligence, and build customer loyalty— while ensuring enterprise-level data privacy and compliance.

Collaborate from one secure, omnichannel 
platform for all your teams

AI Notes feature in the RingCentral app capturing key points from a video meeting on cloud-based infrastructure.

Business Phone

Connect your teams with secure, AI-optimized voice, messaging, and video solutions that work seamlessly across every device to power innovation and collaboration.

Contact Center

Provide personalized support across the full customer journey with RingCentral’s AI-powered contact center, featuring intelligent routing, real-time analytics, AI-driven insights, and more.

Events

Host virtual or hybrid events that engage customers, from product launches and live demos to interactive training and team collaborations.

Conversation Intelligence

Elevate customer and team engagement with AI features that provide real-time insights, call scoring, and coaching to enhance interactions at every touchpoint.
PRODUCT SPOTLIGHT

Goodbye missed calls. Hello Al Receptionist.

Answer and route calls with 24/7 virtual receptionists.
  • Set up and personalize instantly
  • Deliver natural, seamless interactions
  • Handle FAQs and send texts
  • Scale with unlimited AI Receptionists
Ongoing call utilizing the RingCentral AI Receptionist feature on the mobile app
Geotab case study: RingCentral voice call in progress. Medinformatix case study: a x-ray image displayed on a monitor. Optimizely case study: a young man is watching a live RingCentral Events streaming Littlefish case study: A woman speaks into her headset while on a RingCentral call

Trusted by leading technology companies

70%
less time spent by MedInformatix’s team on preparing for new virtual events thanks to RingCentral Events.
30%
increase in employee satisfaction at Geotab with RingCentral.
95%
customer satisfaction rate maintained at Littlefish with RingCentral, even with all agents working fully remote.
10X
increase in the number of webinar registrants since Optimizely switched to RingCentral Events.

Create effortless team and customer experiences with RingCentral

RingCentral for Tech Employees

Transform your operations with AI-powered communications

Unify your innovation and development ecosystem

Seamlessly connect global teams, partners, and customers with an integrated platform built for innovation. Run virtual product demos, share data securely, and keep your operations synchronized and agile.

Supercharge your team with AI-driven efficiency

With AI tools like live transcriptions, instant call summaries, and automated workflows, your workforce can shift their focus toward innovation and closing complex deals with greater speed and precision.

Accelerate sales with an integrated stack

Integrate RingCentral with your CRM, project management, and marketing stack to achieve shorter deal cycles, more accurate pipeline tracking, and faster operational speed.

Improve performance with actionable insights

Fuel smarter decision-making and provide a better customer experience by using RingCentral’s AI-powered analytics to uncover trends, optimize resources, and tailor agent coaching.
A young man is on an audio call with an inset of the RingCentral AI Notes feature
A call center worker is smiling while reviewing RingCentral Sentiment scores for her staff
RingCentral for Tech Employees

Strengthen customer relationships through omnichannel engagement

Deliver a seamless experience across all touchpoints

Ensure consistent, secure interactions for customers across voice, chat, email, and 20+ digital channels—all unified on a platform designed to meet the demands of fast-scaling, digital-native companies.

Connect customers with the right support expert instantly

RingCentral’s intelligent routing matches customers with the ideal expert—for product inquiries, technical support, account management, and more—enabling faster and more personalized assistance.

Elevate every interaction with AI-powered insights

Improve service quality and responsiveness with advanced AI features like 24/7 virtual assistants for common queries, call summaries for product demos, and sentiment analysis to improve service and coaching.

Shorten sales and service cycles

Close deals faster and increase customer satisfaction by equipping reps with real-time data and AI-assisted recommendations to streamline product presentations, contract negotiations, and support processes.

AI features that tech teams love

Offer more comprehensive customer support while streamlining productivity with built-in AI.

Automate customer support

Provide around-the-clock support for product inquiries, technical issues, and subscription questions with intelligent virtual agents powered by your company's knowledge base.
UI showing RingCX intelligent virtual agent (IVA) feature which provides easy prompts for employees.

Solve customer requests even faster

Provide a more effortless customer experience with AI-generated answers that help resolve questions about product features, troubleshooting, and upgrades faster than ever.
UI showing Agent Assist feature in the RingCentral app.

Instantly draft messages

Quickly craft clear, professional messages for customers—whether it's a follow-up on a product demo, software update notification, or new feature announcement—with AI assistance.
UI showing draft generation capabilities within RingCentral app

Eliminate manual note-taking

RingCentral’s real-time AI call summaries and transcriptions empower your team to focus on building stronger customer relationships and driving adoption and revenue—not typing notes.
UI showing AI Notes and AI Transcript features which summarize calls and action-items.

Stay connected across global offices and teams

Provide seamless customer and employee experiences with a secure, AI-powered communications platform built for the tech industry.
A man checks his mobile phone while standing inside a data center.

Increase customer satisfaction and optimize operations

Elevate customer and partner communications across the product lifecycle, from design to deployment 
Streamline collaboration and improve sales, support, and service workflows
Ensure secure sharing and handling of sensitive data
RingCentral integrates into many of the workflow tools we use every day: Microsoft Dynamics, Office 365, even Slack. That makes all of our tools more valuable, and it creates a more streamlined communication experience for our entire team.
Anna Buckman - Manager of Global Sales Systems, Socket Mobile
Two employees are assessing information displayed on a monitor.

Accelerate production efficiency and enhance partner relationships

Modernize information flow across your digital supply chain
Enhance cross-functional collaboration and optimize R&D processes
Safeguard sensitive IP and financial data with enterprise-grade security and compliance features
Since rolling out RingCentral, employee satisfaction has jumped to the 80% range.
This is invaluable because happy, engaged employees are a key contributor to Geotab’s success.
Derek Carder - Vice President of Customer Experience and Technical Operations, Geotab
A young woman is reading messages on her mobile phone.

Enhance customer service and streamline maintenance

Resolve issues and develop products more quickly with integrated communication tools
Improve collaboration across product, engineering, and customer success teams
Connect global teams while supporting agile workflows and innovation
RingCentral has been great for uniting our entire company across all offices, globally, and helping everyone communicate and connect more effectively.
Jacqueline Ho - IT Director, TechnologyOne
A woman stands inside an office, typing with one hand and holding the laptop with another.

Advance innovation cycles and strengthen partner ecosystems

Optimize data flow across the value chain
Simplify cross-functional teamwork and product development with integrated platforms
Protect intellectual property and sensitive data with enterprise-grade encryption
RingCentral just never goes down, and that’s such an enormous relief to a company offering call center services.
 Chris Leonard - Director of IT, Cayuse Technologies

Integrate with our open platform

Add essential apps like Salesforce, HubSpot, and more to RingCentral.

Keep product and customer data secure

Meet the highest security and compliance standards with cloud solutions tailored for Risk and IT teams.

Upgrade your tech stack with RingCentral

Join over 400,000 customers worldwide that use RingCentral to run their business.